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Discussion topic: Re: Can't get my free sky VIP movie to show on Sky Q. Purchased from sky store and sent to the Sky Q

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This message was authored by: martinjeb

Re: Can't get my free sky VIP movie to show on Sky Q. Purchased from sky store and sent to the Sky Q

Well I have been offered Peter Rabbit for free, and it says on my Q box ' have a movie on us', but when I hit enter its £7.99!

I couldn't get the Xmas freebie a ew weeks ago because of similar reasons.

Is there something wrong with my account?

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This message was authored by: pjhaahl

Re: Can't get my free sky VIP movie to show on Sky Q. Purchased from sky store and sent to the Sky Q

@martinjeb 

 

have you registered for VIP by downloading the My Sky app to your phone?

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This message was authored by: martinjeb

Re: Can't get my free sky VIP movie to show on Sky Q. Purchased from sky store and sent to the Sky Q

Yes years ago. I found out about the freebie by email as a Gold VIP.

This message was authored by: caesarome

Re: Can't get my free sky VIP movie to show on Sky Q. Purchased from sky store and sent to the Sky Q

Posted by a Superuser, not a Sky employee. Find out more

If you get in touch with Sky Store support they will be able to help you with this:

 

https://www.skystore.com/help/contact-us

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