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Message posted on ‎07 Sep 2023 05:49 PM
Message posted on ‎07 Sep 2023 06:09 PM
Hi @anitaif
This is something we hear of many times on this forum. Almost always it just means your account needs activating or reactivating for Skystore purchases.
The easiest way to ask for this is by livechat and they are open now and for another 80 minutes.
hope you get through
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
No problem. Browse or search to find help, or start a new discussion on Community.
