24 Mar 2024 07:20 PM
Hi all!
I purchased Barbie on Sky Store on Thursday however it won't play. Comes up with code 0805. I've done the usual switch off/on again. The money has been taken from my account too.
24 Mar 2024 07:27 PM
Posted by a Superuser, not a Sky employee. Find out moreI would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
25 Mar 2024 05:36 PM
On the phone with them right now for the same reason and they can't figure it out
25 Mar 2024 05:46 PM
I spent an hour on web chat with them. They've 'reset the digital download rights' on my account that will take 72hrs to do