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Discussion topic: Purchased Barbie - 0805 error

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This message was authored by Barley142007 This message was authored by: Barley142007

Purchased Barbie - 0805 error

Hi all!

I purchased Barbie on Sky Store on Thursday however it won't play. Comes up with code 0805. I've done the usual switch off/on again. The money has been taken from my account too.

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This message was authored by caesarome This message was authored by: caesarome

Re: Purchased Barbie - 0805 error

Posted by a Superuser, not a Sky employee. Find out more

@Barley142007 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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This message was authored by Skysucks2 This message was authored by: Skysucks2

rror

On the phone with them right now for the same reason and they can't figure it out 

Barley142007
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This message was authored by Barley142007 This message was authored by: Barley142007

Re: rror

I spent an hour on web chat with them. They've 'reset the digital download rights' on my account that will take 72hrs to do

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