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Discussion topic: Pre orders sky store

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This message was authored by Louise197866 This message was authored by: Louise197866

Pre orders sky store

I've pre-ordered Peter rabbit 2 and The Unholy which I now see have been charged on my next bill.

However neither are on my purchases.

Has anybody else experienced this?

 


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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Pre orders sky store

Posted by a Superuser, not a Sky employee. Find out more

Hi @Louise197866 

 

If they have appeared on your bill then I'm assuming you ordered them from your Sky box 

 

I'm not at home to check but looking at those 2 movies they appear to have been released now 

 

A quick suggestion (assuming these are buy and keep movies rather than rentals  ) can you look on the Skystore app or online - to see if they are there. 

 

If so - you should see a "send to box" option

 

See if that works.  


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