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Discussion topic: Pre order not available yet

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This message was authored by Scott482 This message was authored by: Scott482

Pre order not available yet

I pre ordered Twisters on the 10/8/24 digital release on sky store was 2/9/24 it's now 18/9/24 and it says film is still pending anyone now why? please help


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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Pre order not available yet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Scott482 

 

We've heard of quite a few customers having problems with the Twisters preorder 

 

The fix seems to be to livechat with the Skystore team - (this is a link ) and ask them to cancel the pre order - then you can just buy it as normal 


https://www.skystore.com/n/hcus/help/contact-us 

 

my personal observation is that pre orders rarely save money and I don't bother with them any more. I just buy the movie on release when I want to. 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Pre order not available yet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Scott482 

 

We've heard of quite a few customers having problems with the Twisters preorder 

 

The fix seems to be to livechat with the Skystore team - (this is a link ) and ask them to cancel the pre order - then you can just buy it as normal 


https://www.skystore.com/n/hcus/help/contact-us 

 

my personal observation is that pre orders rarely save money and I don't bother with them any more. I just buy the movie on release when I want to. 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Scott482
Topic Author
This message was authored by Scott482 This message was authored by: Scott482

Re: Pre order not available yet

Thanks mate I'll give the link a go nice one 👍 

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