Discussion topic: Paid to rent a movie on sky store but it’s not playing. I have tried on four devices!

This message was authored by: Forgodsakes · ‎26 Oct 2022

The movie I have rented on sky store is not playing. I have tried on tv through now tv stick. On a Samsung tablet, an IPad and an MacBook! No messages why not it's just not doing anything

This message was authored by: mike+simmonds · ‎26 Oct 2022

That's odd @Forgodsakes

With the screen you show there's nothing to suggest the device is not registered

I assume you are logged in to your account ok and that the devices can play HD movies (if that's what you rented)

Leo Grande isn't a Premiere rental (often temperamental) so probably easiest to get some specific support from the Skystore support team (open till 7.30pm)

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Discussion topic: Paid to rent a movie on sky store but it’s not playing. I have tried on four devices!

Paid to rent a movie on sky store but it’s not playing. I have tried on four devices!

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Re: Paid to rent a movie on sky store but it’s not playing. I have tried on four devices!

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