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Discussion topic: Rented movie on Sky Store - movie dissappeared less than a week later
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‎28 Sep 2024 05:31 PM
I downloaded a film last weekend but only got half way through. Was planning on watching it before this weekend, but it has now disappeared. Can anything be done to get it back?
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‎28 Sep 2024 06:51 PM - last edited: ‎28 Sep 2024 06:52 PM
Posted by a Superuser, not a Sky employee. Find out moreIIRC a customer has 24-48 hours to view a rented movie after pausing viewing, after this it is deleted. If this is correct then you'd have to rent the movie again or plead your case with Sky.
https://www.skystore.com/help/contact-us
Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
I don’t work for Sky.
If I have helped then please leave a like.