No vocals

[bethyboo86]

Just purchased les miserables 2012 on sky store but there's music but no voice sound at all. Am I missing a trick here somewhere??

[mike+simmonds · Accepted solution]

hi @bethyboo86 

It could be a mis match between what the audio format is- and the speakers in your set up 

(so for example - there might be a Dolby Atmos output which your system is not picking up )

Try going to your menu settings / setup / audio video - and then in the menu - choose "normal "

You may lose out some of the music quality but the mix might (hopefully) include voices. 

[bethyboo86]

Thank you so much 😀 it's sorted. So happy... my Internet had been down for 24hrs and had to do a hard reset on everything so it must have messed with my settings.