0

Discussion topic: Missing purchases

Reply
Avatar for Sharon31xx
Level 0 icon
What's this?
This message was authored by: Sharon31xx

Message posted on ‎03 Sep 2025 04:58 PM

Missing purchases

All my purchases are visible in my library but not on the sky store app on TV. I've downloaded and sent to my box but nothing is there!
Report post
Post 1 of 2
109 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for mike+simmonds
Level 15 icon
What's this?
Superuser
This message was authored by: mike+simmonds

Message posted on ‎03 Sep 2025 05:05 PM

Re: Missing purchases

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sharon31xx 

 

Could you clarify which library you can see them in- and which box you can't (I mean, which Sky platform are you not seeing them on ) 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Report post
Post 2 of 2
105 Views
0 Likes
Reply
Reply