I was given one free movie with my sky rewards but I can’t see the option on my sky box

[Ntoy16]

I was given one free movie with my sky rewards but I can’t see the option on my sky box. I've went into Sky VIP on my sky box and none of the options are for Welcome Movie like the email stated

[TechmanagerMal]

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@Ntoy16 wrote:

I was given one free movie with my sky rewards but I can’t see the option on my sky box. I've went into Sky VIP on my sky box and none of the options are for Welcome Movie like the email stated

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• Try on Sky Store here - Sky Store – The Latest Movies Straight From The Cinema

[GD1]

@Ntoy16  You claim it from the Sky Store https://www.skystore.com/

[MightyQuinn]

Hi @Ntoy16   If it is a named movie then simply search for it on your Sky Q box using voice or the search button. It will take you to the Sky Store with a £0 price tag. Buy it now for free.

[caesarome]

@Ntoy16 

When logging into the Sky Store website here if these films appear as £0.00 then you can go ahead and "purchase" one:

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift

If this doesn't help then contact the Sky Store team for help:

https://www.skystore.com/n/hcus/help/contact-us

[TechmanagerMal]

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@GD1 wrote:

@Ntoy16  You claim it from the Sky Store https://www.skystore.com/

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• Do you recall my post above yours yesterday, it has disappeared?