Discussion topic: I signed in with a new password and my download is not available.
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Message posted on 06 Feb 2024 09:21 PM
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I signed in with a new password and my download is not available.
I signed in with a new password and my download is not available. Keep getting an alert saying we are experiencing a problem at the moment. Please try again. Help
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Message posted on 06 Feb 2024 09:46 PM
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Re: I signed in with a new password and my download is not available.
On what device are you try to download Sky Store content and when did you change your password ?
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Message posted on 06 Feb 2024 10:02 PM
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Re: I signed in with a new password and my download is not available.
Ipad and changed password in November 23
Message posted on 06 Feb 2024 10:18 PM
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Re: I signed in with a new password and my download is not available.
I presume you have rebooted your iPad, so if you have then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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