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Discussion topic: I need to have control over purchases from Sky Stor

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This message was authored by David+D+Jones This message was authored by: David+D+Jones

I need to have control over purchases from Sky Stor

My husband has dementia and I need something to stop him purchasing from Sky Store. He doesn't understand about the fact it costs us. Please is there a way I can block it?
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This message was authored by caesarome This message was authored by: caesarome

Re: I need to have control over purchases from Sky Stor

Posted by a Superuser, not a Sky employee. Find out more

To make a Sky Store purchase you do have to provide a pin code so will he know this, if so try changing it so on what device is he making these purchases, Sky Q, ipad etc...

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I need to have control over purchases from Sky Stor

Posted by a Superuser, not a Sky employee. Find out more

@David+D+Jones 

 

Unfortunately, and despite being frequently requested, there's no way to have a PIN for purchasing which is different to the PIN for protected channel access (ie those carrying age-rated content pre-watershed)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I need to have control over purchases from Sky Stor

Posted by a Superuser, not a Sky employee. Find out more

@David+D+Jones 

 

I guess one workaround might be to contact the Store and specifically request a £0 credit limit.

 

https://www.skystore.com/n/hcus/help/contact-us 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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