16 Dec 2023 10:22 PM
Paid for a movie and cannot open it to watch saying technical issue
16 Dec 2023 10:49 PM
Posted by a Superuser, not a Sky employee. Find out moreIf it is a Buy and Keep film have you tried archiving it then downloading it again ?
For a rented film try deleting it (and again from the deleted folder) then download it again.
16 Dec 2023 10:51 PM
I will try that - thank you for your suggestion