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Discussion topic: Free movie

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Avatar for gcbarr
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This message was authored by: gcbarr

Message posted on ‎16 Mar 2023 07:08 PM

Free movie

I've been offered a free movie Shazam but when I go the claim it, it reads my account isn't enabled for purchases?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎16 Mar 2023 07:32 PM

Re: Free movie

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@gcbarr 

This is quite a common issue so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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This message was authored by: mike+simmonds

Message posted on ‎16 Mar 2023 07:36 PM

Re: Free movie

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Hi @gcbarr 

 

oddly - even if it's a free movie - your account needs enabling by the Skystore team (livechat is usually easiest but they closed a few minutes ago- open again at 11.00am)

 

This is a good link 

 

https://www.skystore.com/n/hcus/help/contact-us 

 


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