This discussion topic has been answered Discussion topic: Error message on purchasing from sky store

This message was authored by: User2002 · ‎04 Jun 2023

Any help on renting a movie from sky store it keeps showing up go to sky viewing help it's fully connected to the Internet and payment method is setup.

This message was authored by: mike+simmonds · ‎05 Jun 2023

Hi @User2002

Typically these messages appear when Skystore need to set or reset a credit limit on your account.

it can usually be fixed quickly with a livechat to the Skystore team who are open now and until 7.30pm

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

View this Answer within the discussion

This message was authored by: caesarome · ‎04 Jun 2023

What is the error message ?

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This message was authored by: User2002 · ‎05 Jun 2023

Hi it just says you cannot purchase at the moment please visit sky viewing help @caesarome

This message was authored by: mike+simmonds · ‎05 Jun 2023

Hi @User2002

Typically these messages appear when Skystore need to set or reset a credit limit on your account.

it can usually be fixed quickly with a livechat to the Skystore team who are open now and until 7.30pm

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This discussion topic has been answered Discussion topic: Error message on purchasing from sky store

Error message on purchasing from sky store

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