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Discussion topic: Error message on purchasing from sky store

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This message was authored by User2002 This message was authored by: User2002

Error message on purchasing from sky store

Any help on renting a movie from sky store it keeps showing up go to sky viewing help it's fully connected to the Internet and payment method is setup.

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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Error message on purchasing from sky store

Posted by a Superuser, not a Sky employee. Find out more

Hi @User2002 

 

Typically these messages appear when Skystore need to set or reset a credit limit on your account. 

it can usually be fixed quickly with a livechat to the Skystore team who are open now and until 7.30pm


https://www.skystore.com/n/hcus/help/contact-us 

 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by caesarome This message was authored by: caesarome

Re: Error message on purchasing from sky store

Posted by a Superuser, not a Sky employee. Find out more

What is the error message ?

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User2002
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This message was authored by User2002 This message was authored by: User2002

Re: Error message on purchasing from sky store

Hi it just says you cannot purchase at the moment please visit sky viewing help @caesarome 

This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Error message on purchasing from sky store

Posted by a Superuser, not a Sky employee. Find out more

Hi @User2002 

 

Typically these messages appear when Skystore need to set or reset a credit limit on your account. 

it can usually be fixed quickly with a livechat to the Skystore team who are open now and until 7.30pm


https://www.skystore.com/n/hcus/help/contact-us 

 

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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