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We had a message on sky store saying you have reached your device limit, but we deregistered all devices all devices and now it says we can't watch anything until 1st of May. This is the App on our smart Tv. Sky say they can't help, because I don't have an account number. I've was put through to 5 different people. The last one gave me the number I was calling them on already.

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Have you tried the Skystore support team live chat @Bigdaddy1963 ?

They are next open at 11am Wednesday

here is a link - hope it helps

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

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Have you tried the Skystore support team live chat @Bigdaddy1963 ?

They are next open at 11am Wednesday

here is a link - hope it helps

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Did this answer not help you?

Thank you for your help 🙏

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