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Discussion topic: Card charged for free movie
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This message was authored by: Daand
Message posted on 22 Aug 2024 09:49 AM
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Card charged for free movie
we have redeemed a online voucher code on 20.8 for a sky store movie , but despite the onscreen confirmation of cost being £0 my credit card got charged £13.99 on 22.8
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This message was authored by: mike+simmonds
Posted by a Superuser, not a Sky employee.
Find out more
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Message posted on 22 Aug 2024 09:58 AM
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Re: Card charged for free movie
Hi @Daand
I'd suggest you try a livechat with the Skystore team who are open from 11am to resolve this
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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