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Discussion topic: Card charged for free movie

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This message was authored by Daand This message was authored by: Daand

Card charged for free movie

we have redeemed a online voucher code on 20.8 for a sky store movie , but despite the onscreen confirmation of cost being £0 my credit card got charged £13.99 on 22.8

 

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Card charged for free movie

Posted by a Superuser, not a Sky employee. Find out more

Hi @Daand 

 

I'd suggest you try a livechat with the Skystore team who are open from 11am to resolve this 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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