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Discussion topic: Cannot log into Sky Store on Now TV Devices

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This message was authored by Robabouttown This message was authored by: Robabouttown

Cannot log into Sky Store on Now TV Devices

Last Sunday everything was working fine with being able to watch films etc... that I purchased in Sky Store.  Since yesterday, I have not been able to log into my Sky Store account on my Now TV box devices, even though I can successfully use the same credentials on both my mobile and laptop machines via a browser.   

 

I have reported this issue to Now TV and so far everything has been tried, to removing the app and re - installing it to to restarting my wi-fi hub.  One of the two Now TV devices is actually wired into the hub, so with the device there should be no issues about connectivity.    

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This message was authored by caesarome This message was authored by: caesarome

Re: Cannot log into Sky Store on Now TV Devices

Posted by a Superuser, not a Sky employee. Find out more

I'm not sure if they can help you but have you tried contacting the Sky Store team:

 

https://www.skystore.com/help/contact-us

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