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Discussion topic: Cannot add a device

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This message was authored by Daveme82 This message was authored by: Daveme82

Cannot add a device

I have just updated my tablet and added to sky store . It wasn't working properly so had to factory reset now it isn't recognised and cannot add another until.1st Feb is there any way round this as it was registered 


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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Cannot add a device

Posted by a Superuser, not a Sky employee. Find out more

Hi @Daveme82 

 

That sounds unfair. Try a livechat with the Skystore team who have just opened for the day 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Cannot add a device

Posted by a Superuser, not a Sky employee. Find out more

Hi @Daveme82 

 

That sounds unfair. Try a livechat with the Skystore team who have just opened for the day 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Cannot add a device

Part of the issue is the Sky Store system is archaic... most of Sky's other systems have updated their method of registering device access🤔

Exiled in HH
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