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Discussion topic: Can’t watch purchases

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This message was authored by: Linda2701

Message posted on ‎20 Jul 2022 02:52 PM

Can’t watch purchases

Hi, my son is trying to watch a film from purchases is says I can't access them right now because I'm not connected to broadband but I am. I've turned it on and off. Signal seems fine, reconnected with Ethernet and it's still saying the same even though in setting it says we're connected 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Jul 2022 04:12 PM - last edited: ‎20 Jul 2022 04:16 PM

Re: Can’t watch purchases

Posted by a Superuser, not a Sky employee. Find out more

Sky are having issues at the moment which might explain whay this is happening so I would leave it for now then try again later.

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