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This discussion topic has been answered Discussion topic: Buying movies

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Avatar for AntonyBourne
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This message was authored by: AntonyBourne

Message posted on ‎26 Apr 2026 03:09 PM

Buying movies

Our sky box has a message saying our account is not enabled to purchase movies eventhough we have purchased movies in the past
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This message was authored by: mike+simmonds Answer

Message posted on ‎26 Apr 2026 03:57 PM

Re: Buying movies

Posted by a Superuser, not a Sky employee. Find out more

Hi @AntonyBourne 

 

This does come up from time to time and can usually be fixed by a live chat (open next at 11am Monday) with Skystore support

 

here is their link 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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Avatar for mike+simmonds
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Superuser
This message was authored by: mike+simmonds Answer

Message posted on ‎26 Apr 2026 03:57 PM

Re: Buying movies

Posted by a Superuser, not a Sky employee. Find out more

Hi @AntonyBourne 

 

This does come up from time to time and can usually be fixed by a live chat (open next at 11am Monday) with Skystore support

 

here is their link 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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