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Discussion topic: Buy and keep

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This message was authored by: jeromeo

Message posted on ‎01 Jun 2022 03:51 PM

Buy and keep

I signed in on sky store with my id but when i choose the sonic the hedgehog 2020, i am being charged by £4.00 on the buy and keep. Shouldn't it be free?

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Avatar for mike+simmonds
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This message was authored by: mike+simmonds

Message posted on ‎01 Jun 2022 04:02 PM - last edited: ‎01 Jun 2022 04:09 PM

Re: Buy and keep

Posted by a Superuser, not a Sky employee. Find out more

Hi @jeromeo 

 

As long as you are signed in it should still be free. The original offer said until June 14th

 

You could clarify with the Skystore on livechat- but should certainly still be £0

 

https://www.skystore.com/n/hcus/help/contact-us 

 

edit: you certain you are signed in ? 


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This message was authored by: caesarome

Message posted on ‎01 Jun 2022 04:06 PM

Re: Buy and keep

Posted by a Superuser, not a Sky employee. Find out more

Do you have a Sky box, if so have you checked via there to see if it shows up as being £0.00 for you ?

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