Discussion topic: Been charged twice fir the same film

This message was authored by: sdmxxx · ‎03 Nov 2024

Bought the beetlejuice film friday and you charged ne 2s for the film . 2 lots of £20 have been taken from my account for the same film

This message was authored by: caesarome · ‎03 Nov 2024

@sdmxxx

As you are only talking to other customers here this is something to get in touch with Sky Store support about as they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

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This message was authored by: mike+simmonds · ‎03 Nov 2024

Hi @sdmxxx

The advice from @caesarome is the best route you can follow.

just to give you a suggestion for your contact with the Skystore team, is it possible that you accidentally bought both the regular version and the bonus edition ? That would explain why you were charged twice.

Hope you get it resolved

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

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Discussion topic: Been charged twice fir the same film

Been charged twice fir the same film

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