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Discussion topic: Accidently purchased from sky store
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This message was authored by: Emmz14
Message posted on 16 Jun 2021 07:06 PM
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Accidently purchased from sky store
Hi I've accidently clicked on something on sky store that I don't actually want before I'm charged can this be cancelled?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 16 Jun 2021 07:27 PM
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Re: Accidently purchased from sky store
Was it a rented purchase or a Buy and Keep one @Emmz14 ?
If it was a rental one then as long as you do not watch it then you will not be charged, so delete it and delete it again from the delete folder.
If it was a Buy and Keep one then I would get in contact with Sky Store support via any of the options shown here:
https://www.skystore.com/help/contact-us
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