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Discussion topic: Accessing my sky store voucher

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This message was authored by Matt4281 This message was authored by: Matt4281

Accessing my sky store voucher

I was offered a sky store voucher as a gesture of good will, due to my sky services going down. However, when i click on the email to claim my reward i get this error page.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Accessing my sky store voucher

Posted by a Superuser, not a Sky employee. Find out more

@Matt4281 

Do you want the messaging team to contact you again as they did a few days before Christmas about your Tesco voucher where you had the same issue ?

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Accessing my sky store voucher

Posted by a Superuser, not a Sky employee. Find out more

Hi @Matt4281 

 

I recall these issues have been solved before by using a different browser. Have you tried alternatives. 

Other than that - try a livechat with the Skystore team (opens at 11am tomorrow) and see what they can do to resolve the problem. 

This is a good link 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Matt4281
Topic Author
This message was authored by Matt4281 This message was authored by: Matt4281

Re: Accessing my sky store voucher

Thx. Yes i have tried different browsers. 

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Accessing my sky store voucher

Posted by a Superuser, not a Sky employee. Find out more

@Matt4281 

Do you want the messaging team to contact you again as they did a few days before Christmas about your Tesco voucher where you had the same issue ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Matt4281
Topic Author
This message was authored by Matt4281 This message was authored by: Matt4281

Re: Accessing my sky store voucher

Ive sorted it now thanks. I had to make a complaint. 

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