A Minecraft movie code 0805

[Sarah467]

Minecraft still isn't working for me. Is anyone else still having issues.

[Jambo15]

Try reseting or updating your box , i have Sky Glass went to settings / system and hit update / restart went back and movie came on first try 

[TheWelshMan1]

After 40 minutes in hold to sky, I was told it's an ongoing issue with everyone that's bought the movie. They said to expect it to start working either tonight or tomorrow morning 

[DonaldDuck22]

Just reset my Sky Glass, still not working 😒

[mike+simmonds]

Skystore are saying this 

"

Thank you for contacting us here in Sky Store about A Minecraft Movie, sorry to hear you are experiencing a playback issue.

We are aware of an problem that is preventing this movie from playing back on some devices at present and are working hard to get this resolved as quickly as possible. Please can I ask that you try again in a couple of hours, and reach out to us tomorrow morning if the issue persists.

Kind regards,

Jeremy

Sky Store Team"

[Tacokid]

I am still having issues with ours 

[234]

Purchased a movie , won't play say playback unavailable at the moment.please try again. Code (1105)

[Rawkap]

Purchased a movie from Sky store on SKY glass to watch tonight. Movie won't play (Error 0805). Money was taken from account. 
purchased movie again and worked fine. Money taken again. Simply want a refund for which ,demonstrably, a movie has been purchased twice on the account without having to go round every call centre that doesn't have English as its first speaking language to try to help explain why it's required. Anyone with a direct email address? Thanks.

[nicolajayne1988]

Purchased the minecraft movie and it's not playing 

[Anonymous]

There's a thread about it in the Sky Store section of this forum. 

[Discodancer]

All you get is a technical fault be on in an hour, NOT A CHANCE!.... Wont give a refund so you can get it from somewhere that can provide it! We wont get any sorry from SKY!!

Never Again

[Rhaudder]

Just tried again and it's still not working. Very poor if they know what the fault is but still haven't fixed it. No doubt there will be no refund to go and purchase from somewhere else though.

[Mark+25]

I tried to watch it this morning, but it still gave me the 0805 error code. 

Any further update on this issue? 

[DonaldDuck22]

It is now working for us (bonus edition)

[Samraj · Accepted solution]

Hey, everyone 👋🏽

Thanks for raising this!

I've been informed by the support team that the issue should now be resolved, so I’ll be locking this topic. If you experience any further issues, please create a new topic.

Thank you for you patience and apologies for any inconvenience this has caused you.