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Discussion topic: Sky store not downloading

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This message was authored by: Frankmcs

Message posted on ‎21 May 2025 06:04 PM

Sky store not downloading

I've bought a movie on sky store. The purchase has went through but it keeps saying "because of a technical issue , your download couldn't be completed. Please try again later." It's been a free hours now. I've tried to reset the wifi but that's not made a difference. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 May 2025 07:26 PM

Re: Sky store not downloading

Posted by a Superuser, not a Sky employee. Find out more

@Frankmcs 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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