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Discussion topic: 0805

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This message was authored by: Lstrouther

Message posted on ‎04 Jan 2023 02:45 PM

0805

I purchased a film (dinner for schmucks) and it plays on my phone but attempting to play on any other device I get the error code 0805, I would like to be able to watch this on my TV which currently isn't possible 

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Avatar for mike+simmonds
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This message was authored by: mike+simmonds

Message posted on ‎04 Jan 2023 03:00 PM

Re: 0805

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lstrouther 

 

I don't know that particular error code - but assuming you are talking about a buy and keep movie- it may be worth trying a power off at the mains plug (for at least 1 minute) on your Sky box. 

if that doesn't help - a livechat with the Skystore team should find you a resolution - they are open now and until 7.30pm

 

https://www.skystore.com/n/hcus/help/contact-us 

 

 


Sky customer since 1989.
Sky Q 2TB main box
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Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by: caesarome

Message posted on ‎04 Jan 2023 04:20 PM

Re: 0805

Posted by a Superuser, not a Sky employee. Find out more
@Lstrouther wrote:

I would like to be able to watch this on my TV which currently isn't possible 

Are you try to play it via your Sky box, if so and it is a Buy and Keep film what happens if you archive the film then download it again ?

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