wifi connection

[JenSkinner]

Our Sky Q box and mini boxes will not stay connected to our to wifi.

We have re-entered the wifi password loads of times, but within seconds it's disconnected again.

All our other devices are connected to the wifi and aren't having an issues.

I cant get to speak to someone at sky other than a BOT!

At the point of cancelling with SKY. Pay a lot of money every month and there is absolutely no customer service. I bet if I was a new customer or upgrading my package I would soon be able to speak to someone!

[Addie15]

Hi there, JenSkinner. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you s till need help, please let us know so we can re-escalate this for you. Thanks.

[Lady_Jaga]

This is happening to so many people, can't you post a solution?!