which lead fits where?

[Morgan53]

changed my tv and sky doesn't work

[GD1]

@Morgan53  There isn't much to go on

Changing your TV shouldn't affect broadband where you have posted

Do you have Sky+HD, Sky Q or Sky Stream?

[Morgan53]

I think i've messed up where the leads go...

[GD1]

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@Morgan53 wrote:

I think i've messed up where the leads go...

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Can you answer the question that has been asked?

[Morgan53]

SKY Q (light is on)

[Angel_Aka · Accepted solution]

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@Morgan53 wrote:

SKY Q (light is on)

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Connect an HDMI cable from the HDMI port on the back of the Q box to an HDMI port on the back of your TV. 

Use your TV's remote control (not the Sky remote) to select the appropriate HDMI input source. You should now be able to see the output of the Sky Q box and continue to set it up if you have just replaced it. 

If you don't see any output from the Q box, turn it off at the wall for a minute then power it back on and allow it to restart. 

[TimmyBGood]

@Morgan53 

The connection between a main Q box and a television set is typically an HDMI cable going from the HDMI port on the Q box and HDMI #1 on the TV set.

[Morgan53]

Do you know how to find the HDMI input source on my remote please?

[Angel_Aka]

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@Morgan53 wrote:

Do you know how to find the HDMI input source on my remote please?

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What make of TV do you have? It's normally a button with a rectangle and and arrow pointing in to the centre of it from the left hand side. It'll say source or input on it. 

[DaveDrizen]

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@Angel_Aka wrote:

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@Morgan53 wrote:

Do you know how to find the HDMI input source on my remote please?

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What make of TV do you have? It's normally a button with a rectangle and and arrow pointing in to the centre of it from the left hand side. It'll say source or input on it. 

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Alternatively if your Sky remote also controls your tv like tuning off  and volume ect. On some tvs if you press the home button to turn your tv on (instead coronal on/off button) ( that the button with little picture of a house on) on some TVs the tv will automatically go to the correct input of your Sky box

[nigea99]

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@DaveDrizen wrote:

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@Angel_Aka wrote:

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@Morgan53 wrote:

Do you know how to find the HDMI input source on my remote please?

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What make of TV do you have? It's normally a button with a rectangle and and arrow pointing in to the centre of it from the left hand side. It'll say source or input on it. 

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Alternatively if your Sky remote also controls your tv like tuning off  and volume ect. On some tvs if you press the home button to turn your tv on (instead coronal on/off button) ( that the button with little picture of a house on) on some TVs the tv will automatically go to the correct input of your Sky box

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As it is just after changing  TV that they are having problem with, I doubt that the SKY remote is paired with it.

[DaveDrizen]

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@nigea99 wrote:

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@DaveDrizen wrote:

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@Angel_Aka wrote:

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@Morgan53 wrote:

Do you know how to find the HDMI input source on my remote please?

---

What make of TV do you have? It's normally a button with a rectangle and and arrow pointing in to the centre of it from the left hand side. It'll say source or input on it. 

---

Alternatively if your Sky remote also controls your tv like tuning off  and volume ect. On some tvs if you press the home button to turn your tv on (instead coronal on/off button) ( that the button with little picture of a house on) on some TVs the tv will automatically go to the correct input of your Sky box

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As it is just after changing  TV that they are having problem with, I doubt that the SKY remote is paired with it.

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Good point

[Morgan53]

Thanks everyone tried to pair the remote that doesn't work But I keep getting a 'weak or no signal message for the hdmi's even though I've inserted and reinserted any thought? Cheers

[nigea99]

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@Morgan53 wrote:

Thanks everyone tried to pair the remote that doesn't work But I keep getting a 'weak or no signal message for the hdmi's even though I've inserted and reinserted any thought? Cheers

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hi @Morgan53 

A weak signal message will be from the TV's own tuner & not a message from/via  an HDMI input

With the SKy Q box switched on (green Led) try pressing the following keys on the SKY remote in sequence

Home 1 0 8 0 Home

Then use your TV's own remote again to try selecting the correct HDMI input 

[TimmyBGood]

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@Morgan53 wrote:

But I keep getting a 'weak or no signal message for the hdmi's even though I've inserted and reinserted any thought?

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As @nigea99 indicates, that's referring to signal from an aerial, not an HDMI cable.