Discussion topic: sky tv not working

This message was authored by doorsman73 This message was authored by: doorsman73

sky tv not working

channels not working 


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This message was authored by oldfella This message was authored by: oldfella

Re: sky tv not working

Posted by a Superuser, not a Sky employee. Find out more

@doorsman73 wrote:

channels not working 

Hi @doorsman73 

Have you tried rebooting your Q box?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.


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