Discussion topic: sky pin
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Message posted on 30 Aug 2023 07:27 PM
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sky pin
How can I completely disable the PIN on my Sky Q. I'm being ask to enter my pin during the day to watch the Simpsons? And not just the Simpsons other shows as well before the watershed.
Really, really annoying. I have disabled the PIN for everything under parental controls and accessibility. But it still asks. What gives?
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All Replies
Message posted on 30 Aug 2023 07:37 PM
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Re: sky pin
@29+Lismore wrote:
What gives?
Ofcom rules and regulations I'm afraid so it can't be disabled completely.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Aug 2023 07:37 PM - last edited: 30 Aug 2023 07:38 PM
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Re: sky pin
@29+Lismore I'm afraid not pin is mandated by Ofcom for shows over a certain age rating, it cannot be disabled. You can mange the settings https://www.sky.com/help/articles/managing-parental-settings but not turn them off
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Aug 2023 08:12 PM
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Re: sky pin
@29+Lismore wrote:How can I completely disable the PIN on my Sky Q. I'm being ask to enter my pin during the day to watch the Simpsons? And not just the Simpsons other shows as well before the watershed.
Really, really annoying. I have disabled the PIN for everything under parental controls and accessibility. But it still asks. What gives?
@29+Lismore As the others have said, you can't, but you can change your PIN to something simple like "1111"
Message posted on 30 Aug 2023 08:19 PM - last edited: 30 Aug 2023 09:00 PM
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Re: sky pin
@29+Lismore wrote:
I have disabled the PIN for everything under parental controls and accessibility. But it still asks. What gives?
The Parental Controls are the additional levels which Sky offers. As the name implies, Mandatory Daytime Protection (defined by the Broadcasting Code) cannot be removed, switched off or bypassed. Its misapplication to content such as The Simpsons is undoubtedly annoying, but that doesn't change the situation regarding MDP.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 31 Oct 2023 03:18 AM
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Re: sky pin
Hiya, it's locked my account and said to wait 10 mins but it's been locked for about 40 mins. I know my pin but just of missed typed it, and it's asking for the last 4 digits of my card but I no longer have access to that card: just wanted a bit of help please as can't watch tele until it's done
Message posted on 31 Oct 2023 07:56 AM
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Re: sky pin
@Terri3 wrote:Hiya, it's locked my account and said to wait 10 mins but it's been locked for about 40 mins. I know my pin but just of missed typed it, and it's asking for the last 4 digits of my card but I no longer have access to that card: just wanted a bit of help please as can't watch tele until it's done
The card is in the side of your main Sky Q receiver
Message posted on
24 Mar 2024
02:38 PM
- last edited:
25 Mar 2024
10:02 AM
by
Kelsingra
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Re: sky pin
If this entering a pin number to watch programs on Sky is Ofgem rules, how come the same rules don't apply to BBC1/2 I.TV ,Channel 4 and channel 5 ? (removed)
Moderator note: Removed inappropriate language
Message posted on 25 Mar 2024 10:12 AM
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Re: sky pin
@terex wrote:If this entering a pin number to watch programs on Sky is Ofgem rules, how come the same rules don't apply to BBC1/2 I.TV ,Channel 4 and channel 5 ? (removed)
Moderator note: Removed inappropriate language
Ask Ofgem
Message posted on 25 Mar 2024 10:16 AM
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Re: sky pin
@terex wrote:
If this entering a pin number to watch programs on Sky is Ofgem rules…
Ofgem may be a bit stumped if you ask them. Ofgem is the Office of Gas and Electricity Markets.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 25 Mar 2024 10:18 AM
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Re: sky pin
@Daniel0210 wrote:
@terex wrote:If this entering a pin number to watch programs on Sky is Ofgem rules…
Ofgem may be a bit stumped if you ask them. Ofgem is the Office of Gas and Electricity Markets.
😂
Message posted on 25 Mar 2024 11:46 AM
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Re: sky pin
@terex wrote:
If this entering a pin number to watch programs on Sky is Ofgem rules, how come the same rules don't apply to BBC1/2 I.TV ,Channel 4 and channel 5 ? (removed)
Moderator note: Removed inappropriate language
@terex because as far as I am aware these channels don't show pre-watershed programmes before the watershed or during the day otherwise they would be behind the mandatory pin
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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Message posted on 25 Mar 2024 01:05 PM
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Re: sky pin
I meant ofcom not ofgem. My bad
Message posted on 25 Mar 2024 01:40 PM
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Re: sky pin
@terex wrote:If this entering a pin number to watch programs on Sky is Ofgem rules, how come the same rules don't apply to BBC1/2 I.TV ,Channel 4 and channel 5 ? (removed)
Moderator note: Removed inappropriate language
Try watching a BBC1 recorded post watershed programme before 9pm, I think you'll find you have to enter your PIN
Message posted on 25 Mar 2024 03:35 PM - last edited: 25 Mar 2024 03:36 PM
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Re: sky pin
@terex wrote:
If this entering a pin number to watch programs on Sky is Ofgem rules, how come the same rules don't apply to BBC1/2 I.TV ,Channel 4 and channel 5 ?
Ofcom application of the Broadcasting Code absolutely applies to the PSB channels: if anything they are more strictly regulated because of their special status within the UK media hierarchy.
However, by definition PSB channels never broadcast post-watershed content prior to 21:00 because the whole concept of the watershed itself was defined for public service broadcasting long before satellite television was a thing.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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