Discussion topic: recordings
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Message posted on 03 Nov 2025 11:19 AM
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							recordings
						
					
					
				
			
		
	
			
	
	
	
	
	
Is seems when it rains I have problems playing back what I have recorded. The picture is interupted and can not be viewed
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Message posted on 03 Nov 2025 12:21 PM
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							Re: recordings
						
					
					
				
			
		
	
			
	
	
	
	
	
@-corsa wrote:
Is seems when it rains I have problems playing back what I have recorded. The picture is interupted and can not be viewed
Hi @-corsa
Playing back recordings when it is raining shouldn't affect the Q box, unless it was raining when the recording was being done.
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
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