@marlyb wrote:
Sky q fully connected and green light on. Strong signal (fibre to the house). Works perfectly most of the time, except Ch5 pixelates. However, randomly signal drops - black screen - corrected by changing sky channel and then changing back to former channel. Also on switching on tv or switching from tv to av, sometimes won't connect to sky - no signal detected! Only resolved by rebooting sky. Thoughts??
You don't need a strong fibre connection for Sky Q - it's the connection to your satellite dish which is more important and which will cause pixellation on live channels if it's not getting a decent signal. Might be worth booking an engineer to check your dish alignment and cabling.
