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Discussion topic: pixelated picture

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This message was authored by: Stevej1962

pixelated picture

My Sky Q mini seems to pixalate but only while watch a recording from BBC2. Other channels seem OK.  I do have a booster near the Sky Q mini. Any ideas why please

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This message was authored by: nigea99

Re: pixelated picture

Posted by a Superuser, not a Sky employee. Find out more

@Stevej1962 wrote:

My Sky Q mini seems to pixalate but only while watch a recording from BBC2. Other channels seem OK.  I do have a booster near the Sky Q mini. Any ideas why please


hi @Stevej1962 

 

No idea why you should have problems with recordsings from just one channel.

 

Any chance you can move the booster ?

Boosters too close to either end don't really give any benefit - ideally they should be about half way between

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This message was authored by: Stevej1962

Re: pixelated picture

I will try and reposition the booster a little further away. Thanks for the advice

 

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This message was authored by: Chodley

Re: pixelated picture

Posted by a Superuser, not a Sky employee. Find out more

what happens when you watch bbc2 recordings on the main box?

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This message was authored by: Stevej1962

Re: pixelated picture

The BBC2 recording on main sky q box does not pixelate . Only mini

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This message was authored by: Chodley

Re: pixelated picture

Posted by a Superuser, not a Sky employee. Find out more

Bizarre. It's the same recording. If it was wifi issues causing the disruption there's no way it would be specific to a channel.

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This message was authored by: Stevej1962

Re: pixelated picture

I know it seems very strange.  Always seems to happen on richard osman house of games.

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