paramount+ error mysky_2306

[mairic0809]

when i choose the confirm button to get paramount+ free as i have sky cinema im always getting the error code mysky_2306 any advise would be great as sky say it's paramount and paramount say it's skys problem

[Lisa-P1987]

Hi there @mairic0809 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.