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Discussion topic: on screen message - no video available

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This message was authored by: Xtopher

on screen message - no video available

what does no video available mean

 

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This message was authored by: GD1

Re: on screen message - no video available

Posted by a Superuser, not a Sky employee. Find out more

@Xtopher  It's your TV generating that message suggesting the input your on has no source connected, have you tried cycling those the inputs using your TV remote?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Quoman7

Re: on screen message - no video available

Posted by a Superuser, not a Sky employee. Find out more

@Xtopher wrote:

what does no video available mean

 


Hi @Xtopher I presume that it means there is no signal detected from your SKYQ box to your TV?

Try placing your tV and SKYQ box on standby then turn the SKYQ box on by pressing the SKY logo button on the top of your remote?

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This message was authored by: Xtopher

Re: on screen message - no video available

Thanks - engineers never heard of this - so will try your solution. Have a good day!

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