no signal message

[Ar1]

I renewed my sky tv deal 3 days ago and ever since the sky tv keeps cutting out and saying no signal or a black screen. it usually works again if I turn the box on and off. The TV is new and fine when I go on all the menus within the TV itself so I don't think it's an issue with the TV. 

[oldfella]

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@Ar1 wrote:

I renewed my sky tv deal 3 days ago and ever since the sky tv keeps cutting out and saying no signal or a black screen. it usually works again if I turn the box on and off. The TV is new and fine when I go on all the menus within the TV itself so I don't think it's an issue with the TV. 

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Hi @Ar1 

You need to differentiate between No signal and no Satellite Signal .

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q