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Discussion topic: no remote activity after performing factory reset

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This message was authored by Simonsky+converas This message was authored by: Simonsky+converas

no remote activity after performing factory reset

Ive performed a factory reset on the main skyq box and now the remote control is inactive

Can anybody help me with this please?


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: no remote activity after performing factory reset

Posted by a Superuser, not a Sky employee. Find out more

hi @Simonsky+converas 

 

You probably need to reset it & then re-pair it

 

Press & hold (6 oops typo)  7 & 9 together until the red led above the SKY logo flashes four times

 

Then press & hold 1 & 3 together to re-pair - note that until paired it is in Infrared mode & needs line of sight of the box 

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: no remote activity after performing factory reset

Posted by a Superuser, not a Sky employee. Find out more

hi @Simonsky+converas 

 

You probably need to reset it & then re-pair it

 

Press & hold (6 oops typo)  7 & 9 together until the red led above the SKY logo flashes four times

 

Then press & hold 1 & 3 together to re-pair - note that until paired it is in Infrared mode & needs line of sight of the box 

Simonsky+converas
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This message was authored by Simonsky+converas This message was authored by: Simonsky+converas

Re: no remote activity after performing factory reset

Thank you . It now works. 

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