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Discussion topic: is it possible to speak to a human regarding my sky subscription

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Martin93
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This message was authored by Martin93 This message was authored by: Martin93

is it possible to speak to a human regarding my sky subscription

‎24 Jan 2024 08:53 PM

i need to speak to a human

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: is it possible to speak to a human regarding my sky subscription

‎24 Jan 2024 09:16 PM

Posted by a Superuser, not a Sky employee. Find out more

@Martin93  You need to call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: is it possible to speak to a human regarding my sky subscription

‎24 Jan 2024 09:16 PM

Posted by a Superuser, not a Sky employee. Find out more

@Martin93  You need to call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: is it possible to speak to a human regarding my sky subscription

‎25 Jan 2024 04:47 AM

Posted by a Superuser, not a Sky employee. Find out more

@Martin93 

Is the issue something we can advise on to save a call? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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