internet

[Madmalk]

Hi, I have toob broadband and I am having problems with Sky Q.

Everything else in the house, mobile, pc, laptop, tablet works really good, fast speeds and no problem.

However when trying to watch Netflix, amazon prime, appletv etc it will play for a few minutes then will

stop and just loop. It is very annoying and almost pointless having Sky Q for streaming. 

I am unsure what is the best fix for thic problem.

Any help greatly appreciated.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147