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Discussion topic: how to get a new remote control???

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This message was authored by: Themutts

Re: how to get a new remote control???

This worked perfectly.  Sky saying ill

get a replacement in 3-5 days.  Makes you wonder why they don't have a better search facility.  This took me half an hour to sort and only then, after your really helpful link.  Thanks 🙂

This message was authored by: tommy106

Re: how to get a new remote control???

Does not show remote in devices 

This message was authored by: Daniel0210

Re: how to get a new remote control???

Posted by a Superuser, not a Sky employee. Find out more

@tommy106 wrote:

Does not show remote in devices 


@tommy106 

Not sure what you mean. The link already provided leads to a form to request a free replacement remote for Sky Q. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Peter239

Re: how to get a new remote control???

My sky remote is becoming very difficult to use / you have to press any button really hard and most times several times , some buttons don't work .

Would it be possible to get a replacement remote for the main Q box ?

many thanks for any help  

kind regard's

peter atkinson 

This message was authored by: PandJ2020

Re: how to get a new remote control???

Posted by a Superuser, not a Sky employee. Find out more

@Peter239 wrote:

My sky remote is becoming very difficult to use / you have to press any button really hard and most times several times , some buttons don't work .

Would it be possible to get a replacement remote for the main Q box ?

many thanks for any help  


The link earlier in thread is the way to go...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Shaz11

Re: how to get a new remote control???

Please could u replace my sky Q remote control as it has been damaged and now don't work 

This message was authored by: Daniel0210

Re: how to get a new remote control???

Posted by a Superuser, not a Sky employee. Find out more

@Shaz11 
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

 

See post number 2. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Lisa19712

Re: how to get a new remote control???

I need a new remote control for my sky Q due to it being dropped it's as broken please can you send me one 

 

This message was authored by: Laing1

Re: how to get a new remote control???

Posted by a Superuser, not a Sky employee. Find out more

@Lisa19712 wrote:

I need a new remote control for my sky Q due to it being dropped it's as broken please can you send me one 

 


@Lisa19712 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

try the link below to order a new remote 

 

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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