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Discussion topic: help

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This message was authored by: Hayhar123

help

can i cancel sky cinema and other products without ringing up sky?

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This message was authored by: Daniel0210

Re: help

Posted by a Superuser, not a Sky employee. Find out more

@Hayhar123 
Sky TV
~ To reduce your package or cancel it completely you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Quoman7

Re: help

Posted by a Superuser, not a Sky employee. Find out more

@Hayhar123 wrote:

can i cancel sky cinema and other products without ringing up sky?


Hi @Hayhar123 You will have to call SKY and talk to an advisor about removing any subscription items from your account.

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