0

Discussion topic: help

Reply
This message was authored by Tony111111 This message was authored by: Tony111111

help

after skyq was installed, my tvs in the kichen and bedroom have non or weak signal. They are both just normal tvs not skyq.

 

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: help

Posted by a Superuser, not a Sky employee. Find out more

hi @Tony111111 

 

I think this may be linked to your last question.

 

The old SKY HD boxes acted as a slight booster especially as it had 2 outputs

 

Linking the old RF cables may not be enough & you might need an RF booster 

This message was authored by Dallen9798 This message was authored by: Dallen9798

Re: help

By the sounds of it, you've moved from Sky+ which doesn't work the same way for additional TV's the way Sky Q.

--------------------------------------------------
My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
This message was authored by bob1234 This message was authored by: bob1234

Re: help

Posted by a Superuser, not a Sky employee. Find out more

@Tony111111With +HD the aerial would have gone through the sky box, replacing with Q means that this cable would have been removed and the ends now need to be reconnected.

This message was authored by nigea99 This message was authored by: nigea99

Re: help

Posted by a Superuser, not a Sky employee. Find out more

@bob1234 wrote:

@Tony111111With +HD the aerial would have gone through the sky box, replacing with Q means that this cable would have been removed and the ends now need to be reconnected.


For info the previous discussion I referred to:

TVs not working after Q install 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion