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Discussion topic: have to cancel new skyq box as ive got it working now

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This message was authored by: Annakin

Message posted on ‎01 Jun 2025 11:55 AM

have to cancel new skyq box as ive got it working now

called yesterday as box SKYQ was not working agent ordered new box but got the box working now so would like to cancel this order

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎01 Jun 2025 12:11 PM - last edited: ‎01 Jun 2025 12:19 PM

Re: have to cancel new skyq box as ive got it working now

Posted by a Superuser, not a Sky employee. Find out more

@Annakin 

You'll need to call again to cancel what I presume would be a box swap delivered by DPD. You can't cancel via the forum. 


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This message was authored by: Invisiblename

Message posted on ‎01 Jun 2025 12:17 PM

Re: have to cancel new skyq box as ive got it working now

Posted by a Superuser, not a Sky employee. Find out more
@Annakin wrote:

called yesterday as box SKYQ was not working agent ordered new box but got the box working now so would like to cancel this order

If the new box arrives, just refuse to accept it & DPD should return it to Sky

I am just another Sky customer!
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