equipment

[Saz-Allott27]

how do i sent an item of equipment back that isn't on their records that i even have the said item ? 

does anyone know and could enlighten me ? 

thanks in advance 

[MightyQuinn]

Hi @Saz-Allott27 

It's free and easy https://www.sky.com/help/articles/return-or-recycle-sky-equipment

[TimmyBGood]

@Saz-Allott27 

Probably by returning it using the Royal Mail Returns recycling pathway.

https://www.sky.com/help/articles/recycle-sky-equipment 

Only use this if you are absolutely sure it won't subsequently be the subject of a returns request from Sky, though.