disney plus

[emw1754]

bought disney plus....the subscription has been taken from my credit card but i still cant get the channel  it asks for me email, sends me a code then when i put the number in it says re subscribe.  is there a sky shop help line

thanks

[oldfella]

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@emw1754 wrote:

bought disney plus....the subscription has been taken from my credit card but i still cant get the channel  it asks for me email, sends me a code then when i put the number in it says re subscribe.  is there a sky shop help line

thanks

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Hi @emw1754 

See help link below

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-help-using-an-app