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Discussion topic: Sky Q new

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This message was authored by: Our+Glen

Sky Q new

Hi, had myskyq installed today,I've turned it off for tonight on the remote...its still green light...do I just leave it? Thank you

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This message was authored by: oldfella

Re: Sky Q new

Posted by a Superuser, not a Sky employee. Find out more

@Our+Glen wrote:

Hi, had myskyq installed today,I've turned it off for tonight on the remote...its still green light...do I just leave it? Thank you


Hi @Our+Glen 

If the led on the right of the Q box is still green then it is still on.

The led is also the standby button. Press the green led and it should go off and turn amber.

This message was authored by: oj01

Re: Sky Q new

Posted by a Superuser, not a Sky employee. Find out more

@Our+Glen wrote:

Hi, had myskyq installed today,I've turned it off for tonight on the remote...its still green light...do I just leave it? Thank you


You've turned the TV off but not the Sky Q box. Short press of the on/off button should turn off the Sky Q box, long press of the same button should turn off the TV. 


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This message was authored by: oldfella

Re: Sky Q new

Posted by a Superuser, not a Sky employee. Find out more

@oj01 wrote:

@Our+Glen wrote:

Hi, had myskyq installed today,I've turned it off for tonight on the remote...its still green light...do I just leave it? Thank you


You've turned the TV off but not the Sky Q box. Short press of the on/off button should turn off the Sky Q box, long press of the same button should turn off the TV. 


Hi @oj01 

Assuming it is on the latest software, turning off the TV also turns off the Q box.

I suppose @Our+Glen   may not be aware of this and after turning off the TV gave a short press on the Q remote.  This would turn the Q box back on again.

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